American Heritage Credit Union
  • Red Lion Road (Carriage House)
  • Philadelphia, PA, USA
  • Starting Rate $16.00 per hour plus $2.00 per hour increase for all time worked past 5PM
  • Hourly
  • Part Time

Sick and Vacation Time


American Heritage Credit Union, a $3.7+ billion Credit Union has immediate openings available in our Contact Center for Part-Time PAT Member Service Representatives!

Starting compensation from $16.00 per hour based on experience with potential for incentives! For all time worked past 5 PM the hourly rate increases by $2.00 per hour.

This position performs routine member transactions, including deposits, withdrawals, cash advances, loan payments, transfers and check cashing via the Personal-interactive teller unit.


Responsibilities Include:

  • Serve membership by providing service and information in a pleasant, efficient manner via the PTM/ITM (Personal Teller Machine Interactive Teller Machine)
  • Identifies cross-sell opportunities and cross-sells services to members.
  • Perform routine member transactions, including but not limited to cash/check deposits, withdrawals, and transfers.
  • Perform account review.
  • Ability to analyze and identify member's questions/problems and refer/cross-sell a product or service using the ACS system in order to meet the expectations/ financial needs of the member.

Qualifications:

  • Must have prior Cash Handling, Customer Service experience required.
  • Previous Credit Union/Banking experience a plus.
  • Monday- Friday - 8:00 a.m. to 7:00 p.m. & Saturday 9:00 a.m. to 3:00 p.m.
  • This position requires regular weekly Saturday coverage unless there is a special occasion and time off is approved by management.

We offer a competitive salary, an outstanding benefits package, including a 401(k) with a generous company match and a friendly, progressive & environmentally friendly work environment.


To be considered, correspondence should include a resume listing job history and salary expectations. Please be advised that credit, criminal, employment, drug/alcohol testing and education background checks are conducted on potential candidates. All new hires are required to show proof of vaccination status against COVID-19 prior to employment with the Credit Union and/or its subsidiaries. Exemptions to this requirement will be considered on a case-by-case basis in accordance with applicable law. All resumes will be reviewed, but only competitive candidates will be contacted for further conversation.

** Come experience why American Heritage Credit Union is a seven time award winner in the Philadelphia Business Journal Best Places to Work contest!! **

WE OFFER YOU THE RIGHT FINANCIAL SOLUTIONS...BECAUSE YOU ARE FAMILY.

EOE M/F/D/V

American Heritage Credit Union
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