American Heritage Credit Union
  • Administration Building
  • Philadelphia, PA, USA
  • Hourly
  • Full Time

American Heritage Credit Union, a $4 billion credit union, has an immediate opening for a Network Administrator. This position will keep the network computing systems operating efficiently and ensure computing standards are implemented and enforced; extend I.S. support services to staff and members.


  • Designs, specifies, configures, installs, and maintains local area network/wide area network to include personal computers, system software, software applications, printers, servers, routers, bridges, switches, modems, cabling, and Internet service providers.
  • Participates in member conversions by: (a) communicating directly with users and servicers in gathering requirements information; (b) explaining technical requirements for files and data communications; and (c) coordinating on-site testing of data communication and software customization.
  • Develops and tests data communications procedures for links to members and data servicers; develops and tests interface file handling procedures for data moving between platforms, members, and media.
  • Coordinates with other I.S. Technical Support staff to ensure appropriate I.S. computing standards are implemented and maintained.
  • Manages software upgrades to ensure compliance with standards and control procedures.
  • Collaborates with I.S. Network Systems staff to support the following computing components: (a) PC/LAN servers and workstations, (b) WAN communications links, (c) hot-site hardware/software, and (d) office automation software; assists I.S. Programming Staff in on-site research of production problems and training of supervisory staff on new procedures/software.
  • Performs other job related duties as assigned.
  • Develops and implements policies and procedures related to network hardware and software acquisition, use, support, security, and backup.
  • Establishes and maintains network users, user environment, directories, and security.
  • Responds to the needs and questions of network users concerning their access to resources on the network and the operation of various software programs.
  • Implements standards for use, operations, and security of network and data.
  • Researches and evaluates new technologies and consults with computer operations management, supervisory staff, and various I.S personnel to ensure I.S standard for control, security and recoverability are understood and followed.
  • Monitors and maintains network stability.
  • Implements network schedule for backups and system maintenance.
  • Prepares and maintains documentation of network configurations.
  • Installs and maintains various servers.
  • Provides networking assistance to users, including help with network connections and passwords and provides resolutions while taking schedules and deadlines into consideration.
  • Monitors network traffic and makes necessary recommendations for additional resources or hardware.


  • At least three to five years of experience in network administration.
  • Bachelor's Degree in a computer-related field or the equivalent work experience.
  • Experience with Microsoft products also required. MCSA, Net+ or A+ certification preferred.
  • Experience with Microsoft 365 preferred.
  • Experience in PC usage and administration, Windows 10 and above. Knowledge of Microsoft Endpoint Management a plus.
  • Experience with server hardware and OS maintenance, Windows Server 2012 R2 and above.
  • Experience with Virtualization (VMWare) a plus.
  • Ability to diagnose problems over a WAN in remote locations.
  • SQL Experience a plus.
  • Must be able to install, troubleshoot, and support personal computers, network and data communications software and hardware and be familiar with basic programming logic, processing concepts and terminology, and processing rigors.
  • Work requires extensive knowledge of network administration and data security administration.

Our commitment to your success is enhanced by our competitive salary commensurate with experience and an extensive benefits package including paid time off, health benefits, 401(k) with a generous company match, and future growth opportunities within the company. We work to maintain the best possible professional and environmentally friendly atmosphere for our employees.

To be considered, correspondence should include a resume listing job history and salary expectations. Please be advised that credit, criminal, employment, drug/alcohol testing and education background checks are conducted on potential candidates. All resumes will be reviewed, but only competitive candidates will be contacted for further conversation.


American Heritage Credit Union
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